Frequently Asked Questions
Find clear answers to common questions about our money transfer and currency exchange services in San Diego. We're here to provide you with reliable, secure, and convenient financial solutions.
Frequently Asked Questions
Find clear answers to common questions about our money transfer and currency exchange services in San Diego.
Money Transfers
How long do money transfers take?
Most transfers are completed within 24 hours, depending on the destination country and service selected. We offer both express and standard options to meet your needs.
What countries can I send money to?
We can send money to over 50 countries, including popular destinations like Mexico, India, the Philippines, and many more. Visit our San Diego location or call us to confirm availability for your specific country.
Currency Exchange
What currencies can I exchange?
We exchange all major currencies, including USD, MXN (Mexican Peso), EUR (Euro), GBP (British Pound), and CAD (Canadian Dollar). For other currencies, please call ahead to check availability.
How do you determine your exchange rates?
Our rates are competitive and updated regularly based on live market data. We offer transparent pricing with no hidden fees. For the most current rate, please call or visit our location at 1255 Imperial Ave.
Security & Trust
Is my transaction secure?
Absolutely. New Money Express Inc is a licensed money transmitter in California, adhering to all state and federal regulatory standards. We use secure processes to protect every transaction.
Are you a licensed business?
Yes. We operate with full compliance as a licensed money services business. Our commitment to regulatory standards ensures your money is handled safely and professionally.
Fees & Service
Are there any hidden fees?
No. We believe in transparency. All fees are clearly explained before you complete any transaction. You'll know exactly what you're paying for money transfers and currency exchange.
What do I need to bring for a transaction?
Please bring a valid government-issued photo ID (such as a driver's license or passport) and any necessary recipient information. For larger transactions, additional documentation may be required per regulatory guidelines.
Still have questions? Get in touch directly.
Visit us at 1255 Imperial Ave, San Diego, CA 92101 for personalized service.